Frequently Asked Questions

What are your candles made of?
Restorative Aromas Candles are made of organic soy, 100% cotton wicks, and toxin-free fragrances.

Where do you get your materials?
All our materials are from multiple vendors from all over the country. These vendors ensure all our materials are vegan and cruelty-free.

Where are you candles made?
All of our candles are hand-poured and hand-packaged in our remote location in Bonney Lake, Washington.

Do you have a store I can visit in-person?

We currently do not have an in-person store. In the future we plan to be in many stores.

How long do your candles last?
If you keep the wick trimmed and burn them for 3-4 hours at a time, our candles can last up to 40 hours.

What are the safety precautions to take when having a lit candle?
When enjoying a lit candle, please ensure it is placed on a stable, heat-resistant surface at least 1 foot away from drafts, flammable materials, and out of reach of children and pets. Always trim the wick to 1/4 inch before each use, and never move or leave a burning candle unattended. These precautions help ensure a safe and enjoyable experience with our candles.

How quickly will my order ship?
We push to ship your orders as fast as possible. All orders will ship the following business day unless otherwise noted. All orders are shipped from Bonney Lake, Washington via USPS Ground Advantage. You will receive a tracking number for your order when it is complete. If you require a signature for delivery, please select upgraded shipping and include this information in the notes section of the checkout page.

What are the benefits of a Candle Snuffer?
A candle snuffer helps extinguish candles gently without causing smoke or splattering wax, preserving the candle’s fragrance and appearance. It also minimizes the risk of accidental fires and promotes a safer environment compared to blowing out candles.

What are the benefits of a Wick Trimmer?
A wick trimmer is essential for maintaining clean and efficient candle burning. By trimming the wick to 1/4 inch before each use, it prevents excessive smoke, ensures a steady flame, and extends the candle’s overall lifespan. This simple tool promotes a safer and more enjoyable candle-burning experience.

Can I buy your products wholesale to sell them in my store?
Yes, of course! To become one of our wholesale partners, contact us.

Do you offer any discounts on large orders?
Yes, for more info on large orders, contact us.

Do you offer any other types of products besides candles?

Yes! We are working on a line of soaps and sprays, keep checking back or sign up for our newsletter!

Do you offer refunds or returns?
Yes, these are processed on a case by case basis. Please contact us or see our Returns & Refunds page for more information.